The one thing you can do to be happier and more successful

Focused, achievers strike me as being amongst the happiest people I meet as I observe people (including the learning and development community). Why is this? And how can we all attain greater happiness and success? It strikes me that being consistently focused on what you can influence, the areas of personal and work life where […]

Increasing your sales success – client influence and objection handling

Whatever professional service or product you’re selling your success will depend upon your ability to negotiate with and influence your customers. That includes dealing with the objections you’ll naturally face. Of course you’ll pre-empt objections by discussing the value your offering gives the client. You’ll have questioned them, listened carefully, understood their needs, wants and motivation […]