Whatever professional service or product you’re selling your success will depend upon your ability to negotiate with and influence your customers. That includes dealing with the objections you’ll naturally face. Of course you’ll pre-empt objections by discussing the value your offering gives the client. You’ll have questioned them, listened carefully, understood their needs, wants and motivation […]
The skills behind effective sales, influencing and leadership
May 17, 2012 by
In our last blog we examined how in many sales processes the focus is on the seller rather than upon the purchaser, and how the latter make buying decisions. Now we thought we’d turn the attention to how a salesperson (or anyone seeking to influence) ought to behave to ensure they put their customer at […]